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Design and facilitation of large,
participative conferences

We have many years’ experience of very successful participative conferences. These work well for complex initiatives that range across organisations and professional groups or between users and service providers: situations where multiple stakeholders have widely different perspectives. Designed carefully and used with discrimination large, participative conferences can be very effective in service, organisation and policy development.

What happens?

All interested and relevant parties can be present in one location to work on a particular issue

Participants can get to the heart of their concerns and interests rapidly

Multiple, related meetings can happen in parallel within the conference

Participants can readily network with those with similar interests and concerns and strengthen productive working relationships

People learn, discover new possibilities, generate ideas and new proposals

Discussion, agreement and decision-making can be speeded up: if the right people are present decisions can be made on the day

Proposals can be generated for consideration and ratification elsewhere

Creates focus of attention and a mandate for action

 

How we work

We create a small design team with the client that reflects the anticipated range of participants at the conference. Their role is to help develop and refine the purpose, invitation list, publicity, and follow through of the event. The design team is usually key to the success of the conference as they bring their expertise and knowledge of the system and the issues that the conference will need to address.

Each conference design is unique and tailored to the particular circumstances. Participant numbers can typically range from 30 to 250, at conferences lasting from 4 hours to 2 days. We can draw on elements from a range of methodologies including ‘Open Space’, the Conference Model, Future Search and World Café.

Expected outcomes

Rapid and comprehensive project progression

Rapid and real engagement of stakeholders

Organisational profile and mandate for action

Grounded, practical proposals and plans

Decisions on the day where possible

Rapid production of comprehensive conference report

Purposeful networking amongst stakeholders

 

Influencing national social policy

Peter Mumford, with colleague Ray Flux, were commissioned by a consortium of the King’s Fund, the Joseph Rowntree Foundation, Help the Aged, Age Concern and seven other national charities to facilitate a series of eight national conferences.

The purpose of the conferences was to gather the views of older people, policy makers and service providers on who will pay for social care for older people in the future. The aim was to raise awareness and influence national policy. Read more…

 

Users’ Involvement in
Service Improvement

EPI Associates was commissioned by the nursing directorate of a multi-site acute trust faced with a poorly criticised service. There was a commitment from the hospital board to significantly improve users’ experience and the quality of care received. Read more…

 

Improving diabetes services

EPI Associates was commissioned by an SHA in the north of England to design and direct a participative conference to bring about improvements to the planning and delivery of diabetes services. Read more…

 

Contentious Service Reconfiguration

EPI Associates was commissioned to prepare, design and facilitate a workshop to tackle conflict over the location and future configuration of midwifery services serving a population of 750,000 residents. Read more…